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Replacement Under Warranty

Price

$8.00

Duggy™ 6-Month Warranty Replacement Policy

 

At Duggy™, we design our products to be tough and reliable. Our gear is built for durability and should never break under normal use — but we understand that sometimes things happen.

 

That’s why we offer a 6-month limited warranty from the date of purchase.

 

What Is Covered

  • Free replacement of any Duggy™ unit that has broken or snapped during normal, intended use within 6 months of purchase (Can be extended under certain circumstances).

 

What Is Not Covered

  • Units exposed to high heat that have warped or deformed.

  • Damage caused by misuse, abuse, modification, or unintended use.

 

Shipping Fee

 

Customers are responsible for an $8 shipping fee (If order is from the past 3 months the shipping will be fully refunded) for all warranty replacement shipments.

 

To request a replacement, please contact us through DuggyGear@gmail.com with your order number and a clear photo of the damaged unit.  Once approved you will be provided an RMA number and you can use this number and pay for shipping on this page.

We stand behind our products and are committed to keeping your gear performing the way it should.

Enter your RMA number here.

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